O.P.I REALTY PRIVACY POLICY

LAST UPDATED: July 15, 2022

O.P.I Realty Co., Ltd. is based in the Cambodia. We want you to be familiar with how we collect, use and disclose information.  This Privacy Policy describes our practices in connection with information that we collect about you through our website at https://www.opirealty.com.kh   and OPI REALTY mobile application.

PERSONAL INFORMATION

“Personal Information” is information that identifies you as an individual or relates to an identifiable individual.  We may collect Personal Information including:

-        Name

-        Gender identity

-        Email address

-        Telephone number

-        Living Address

-        Your real estate listing buying/selling

-        Photos

COLLECTION OF PERSONAL INFORMATION

We collect Personal Information in a variety of ways, including: 

-        Through the Services 

•       We collect Personal Information through the Services, for example, when you fill out a user profile when using our Services, register an account to access the Services, request a market analysis of your land or home, or contact us by telephone.

-        From Other Sources 

We receive your Personal Information from other sources, for example:

•        Publicly available databases;

•        Joint marketing partners, when they share the information with us.

We need to collect Personal Information in order to provide the requested Services to you.  If you do not provide the information requested, we may not be able to provide the Services.  

USE OF PERSONAL INFORMATION

We use Personal Information for legitimate business purposes including:

-        Providing the functionality of the Services and fulfilling your requests.

•       To provide the Services’ functionality to you, such as arranging access to your registered account and providing you with related user support services.

•       To respond to your inquiries and fulfill your requests, when you contact us via one of our online contact forms or otherwise, for example, when you send us questions or comments, or when you request other information about our Services.

•       To send administrative information to you, such as changes to our terms, conditions and policies.

We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.

-        Providing you with marketing materials and facilitating social sharing

•        To send you marketing related emails with information about our services, new products, and other news about our company.

•        To facilitate social sharing functionality that you choose to use.

We will engage in this activity with your consent or where we have a legitimate interest.

-        Analysis of Personal Information for business reporting and providing personalized services.

•     To analyze or predict our users’ preferences in order to prepare aggregated trend reports, so we can improve our Services.

•     To better understand your interests and preferences, so that we can personalize our interactions with you and provide you with information and/or offers tailored to your interests.

•     To better understand your preferences so that we can deliver content via our Services that we believe will be relevant and interesting to you.

We will provide personalized services based on our legitimate interests, and with your consent to the extent required by applicable law.

We use this information to manage our contractual relationship with you.

-        Accomplishing our business purposes.

•        For data analysis, for example, to improve the efficiency of our Services;

•        For audits, to verify that our internal processes function as intended and to address legal, regulatory or contractual requirements;

•        For fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft;

•        For developing new products and services;

•        For enhancing, improving, or modifying our current products and services;

•        For identifying usage trends, for example, understanding which parts of our Services are of most interest to users;

•       For determining the effectiveness of our promotional campaigns, so that we can adapt our campaigns to the needs and interests of our users; and

•       For operating and expanding our business activities, for example, understanding which parts of our Services are of most interest to our users so we can focus our energies on meeting our users’ interests.

We engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or based on our legitimate interests.

DISCLOSURE OF PERSONAL INFORMATION 

We disclose Personal Information:

-        To our third-party service providers, to facilitate services they provide to us.

•        These can include providers of services such as data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, user support service, email delivery, auditing, and other services.

-        To our O.P.I agents, brokers, and market centers where you have requested such sharing or inquired about a property.

-        To our third-party business partners.

•        We may share your Personal Information with selected third-party business partners for our partners’ own business purposes, including to enable them to send information about products and services that may be of interest to you, consistent with your choices.  Please refer to “Choices and Access” below, for information about the choices we offer concerning such sharing.

-        By using the Services, you may elect to disclose Personal Information.

•        On message boards, chat, blogs, and other services to which you are able to post information and content.  Please note that any information you post or disclose through these services will become public and may be available to other users and the general public.

OTHER USES AND DISCLOSURES

We also use and disclose your Personal Information as necessary or appropriate, in particular when we have a legal obligation or legitimate interest to do so:

-        To comply with applicable law and regulations.

•        This may include laws outside your country of residence.

-        To cooperate with public and government authorities.

•        To respond to a request or to provide information we believe is important.

•        These can include authorities outside your country of residence.

-        To cooperate with law enforcement.

•        For example, when we respond to law enforcement requests and orders or provide information, we believe is necessary or appropriate.

-        For other legal reasons.

•        To enforce our terms and conditions; and

•        To protect our rights, privacy, safety or property of our company, you or others.

-        In connection with a sale or business transaction.

•        We have a legitimate interest in disclosing or transferring your Personal Information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).

SECURITY

We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization.  Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.  If you have reason to believe that your interaction with us is no longer secure, or if you believe you have identified a security vulnerability, please immediately notify us in accordance with the “Contacting Us” section below.

CHOICES AND ACCESS

-        Your choices regarding our use and disclosure of your Personal Information

We give you choices regarding our use and disclosure of your Personal Information for marketing purposes.  You may opt-out from: 

-        Receiving marketing-related emails from us: If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt-out

-        Our sharing of your Personal Information with our company for direct marketing purposes:  If you would prefer that we discontinue sharing your Personal Information on a going-forward basis with our company for direct marketing purposes, you may opt-out.

-        Our sharing of your Personal Information with our third-party business partners for direct marketing purposes:  If you would prefer that we discontinue sharing your Personal Information on a going-forward basis with our business partners for direct marketing purposes, you may opt-out.

TO OPT-OUT – Please contact us at  info@opirealty.com.kh for assistance with the above.  We will comply with your request(s) as soon as reasonably practicable.  Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages, from which you cannot opt-out.

You can update your personal information at anytime by accessing to your account on OPI REALTY mobile Application account.  

RETENTION PERIOD

We retain Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. 

The criteria used to determine our retention periods include: 

-        The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you have an account with us or keep using the Services);

-        Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or

-        Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations). 

SENSITIVE INFORMATION

Unless we request it, we ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, payment card or account information, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Services or otherwise to us.

UPDATES TO THIS PRIVACY POLICY

The “Last Updated” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised.  Any changes will become effective when we post the revised Privacy Policy on the Services.  Your use of the Services following these changes means that you accept the revised Privacy Policy. 

O.P.I REALTY reserved the right to modify and change the privacy statement at any time. Any change to this policy will be published on our website and mobile application.

CONTACTING US

O.P.I REALTY CO., LTD., located at #0122, National Road 6, Banteay Chas Village, Sangkat Slakram, Siem Reap City, Siem Reap Province, Cambodia, is the company responsible for collection, use and disclosure of your Personal Information under this Privacy Policy.

If you have any questions about this Privacy Policy, please contact us at info@opirealty.com.kh  or: at #0122, NR6, Siem Reap City, Cambodia.

As email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.